Visit COVID-19 page for quarantine support - HAIRENDIPITY SALON THANKS YOU!
329 Parker St | Vacaville CA | 95688
Hairendipity Salon Policies
At Hairendipity Salon our highest priority is a quality experience for each of our valued clientele.
Please read the policies below to help each visit run as smoothly as possible.
ADDITIONAL COVID-19 SALON POLICIES
- Due to temporary occupancy restrictions, no friends, family, children, or any additional persons other than the 1 client will be allowed in at a time. Please do not bring anyone of any age to your appointment with you.
- Hand sanitizer is provided at many locations throughout the salon.
- YOUR PATIENCE IS GREATLY APPRECIATED through these months that we navigate a new normal. Appointment times may be delayed, extended, etc. due to the limitations we're bound to.
- Arrival 5-10 minutes prior to appointment would be ideal. Check in, choose your beverage, relax and an Assistant Stylist will be up to seat you shortly.
- Text method is preferred method of communication. Please allow 24 hours response time for booking inquiries.
- Business hours are 10-6 Tues-Sat. Appointments will be reserved on a first-come first-served basis. For best opportunity of having your pick of day/time please plan to book your appointments 2-6 weeks in advance.
- Children are permitted in the salon only when they have an appointment of their own.
- Cancellations within 48 hours of the appointment time will require a 50% service retainer to re-book. A second cancellation inside of 48 hours will result in forfeiture of retained deposit and future booking will be at the discretion of the salon. (Individual stylists may have a more strict cancellation policy. Make sure to check with your scheduled stylist).
- Refunds on services are not permitted.
- Snacks or a full meal can be retrieved for you upon your request. Most color services are booked on 3 hour time slots. Simple services such as a base retouch can be completed closer to 2 hours.
- In the unusual event you do not love your products that were purchased at the salon, you will have 7 days to return them and get a refund.
- Hairendipity will also refund or replace damaged products, on a case by case basis, if it is returned within 14 days.
- These policies do not apply to apparel merchandise.